by Iliana | Aug 10, 2026 | Blog
Technology problems rarely happen at a convenient time. For many small and mid-sized businesses, choosing between Break/Fix IT vs. Managed IT Services has become an important business decision. While paying for IT support only when something breaks may seem...
by Iliana | Jul 14, 2026 | Blog
When “Working Fine” Isn’t Enough We recently spoke with a company that weren’t actually dealing with constant technology problems. Their systems were stable, support requests were being resolved, and day-to-day operations were running as expected....
by Iliana | Jun 8, 2026 | Blog
On April 29, 2026, Instructure detected unauthorized activity in its Canvas learning platform and publicly confirmed the breach two days later. ShinyHunters, a criminal extortion group, claimed responsibility on May 3, asserting the theft of 275 million user records...
by Iliana | May 14, 2026 | Blog
A growing share of cyberattacks now skip encryption entirely. Attackers steal sensitive data and use the threat of exposure as leverage, leaving backup-based recovery strategies with no role to play. For years, businesses treated solid backups and a tested recovery...
by Iliana | Apr 13, 2026 | Blog
IT issues are inevitable. What isn’t inevitable is how much damage they cause, and that difference almost always comes down to what was already in place before the problem hit. Every business deals with IT problems. Hardware fails. Accounts get compromised....