From IT Support to Strategic Partnership

From IT Support to Strategic Partnership

When “Working Fine” Isn’t Enough  We recently spoke with a company that weren’t actually dealing with constant technology problems. Their systems were stable, support requests were being resolved, and day-to-day operations were running as expected....
What the Canvas Cyberattack Reveals About Vendor Risk

What the Canvas Cyberattack Reveals About Vendor Risk

On April 29, 2026, Instructure detected unauthorized activity in its Canvas learning platform and publicly confirmed the breach two days later. ShinyHunters, a criminal extortion group, claimed responsibility on May 3, asserting the theft of 275 million user records...
Data Extortion: Why Your Backup Strategy Has a Blind Spot

Data Extortion: Why Your Backup Strategy Has a Blind Spot

A growing share of cyberattacks now skip encryption entirely. Attackers steal sensitive data and use the threat of exposure as leverage, leaving backup-based recovery strategies with no role to play. For years, businesses treated solid backups and a tested recovery...
How to Reduce IT Friction in Your Organization 

How to Reduce IT Friction in Your Organization 

How to Reduce IT Friction in Your Organization    When technology works, no one notices. When it doesn’t, everyone does.    IT friction is the silent drag that slows productivity, frustrates teams, and creates risk across your business. It shows up in...